What Will We Be Discussing?
Dr. Edwards Deming known as the father of modern quality improvement is responsible for creating some of the most powerful, progressive, and actionable leadership thinking of the last 100 years. In the late 80s he summarized his thinking in what he called, “The System of Profound Knowledge.” He readily admitted that the name for his system was awful and hoped that his followers would come up with something better, but 30 years later the name has stuck. During this session Mike Taigman, Improvement Guide for FirstWatch, University of Maryland Baltimore County Graduate school professor, and facilitator of EMS Agenda 2050 will walk you through the four lenses that make up Deming’s system and will show you how to activate them to lead meaningful improvement in your EMS system.
Who will be Speaking?
During his more than four decades in EMS, Mike Taigman has focused the majority of his career on helping make things better. As a street paramedic in Denver he honed his clinical skills caring for patients and helping new paramedics learn to provide solid clinical care with kindness and compassion. As a popular conference educator, author of more than 600 articles in professional journals, and a multi decade Associate Professor in the graduate program in Emergency Health Services Management at the University of Maryland Baltimore County, he’s focused on helping professionals save more lives, reduce suffering, and be more effective leaders. As a consultant Mike has worked with EMS, Fire, and Public Health in 48 of the 50 states, most of the Canadian Provinces, Israel, Palestine, Australia, and throughout Europe. His expertise includes EMS Street Survival, Patient Centered Leadership, and Effective Quality/Performance Improvement. He holds a Master’s Degree in Organizational Systems, is an Associate Professor for the graduate program in Emergency Health Services Management at the University of Maryland Baltimore County and is part of the faculty for the Institute for Healthcare Improvement.
Poster (PDF): Click to download
Members, login at the top-left for access to the webinar recording, handout and other materials.
Members, if you’re already logged in click here for instant access to the webinar materials.
If you’re not a member, click here to learn more about Membership or to join!